![]() I have seen multiple posts regarding Ralink Bluetooth causing SYSTEM_THREAD_EXCEPTION_NOT_HANDLED crashes, so it seems to be a general driver issue and nothing which is specific to my personal laptop. #Insignia bluetooth adapter windows 8.1 installand distributed by Hewlett-Packard Companyįollowing the link above led me to which linked to Released:Īttempting to install sp60497 resulted again in a system crash with error SYSTEM_THREAD_EXCEPTION_NOT_HANDLED, however this time the system crashed three times automatically and then went into restore mode, which thankfully did return the system back to a useable state again. Ralink Bluetooth PCIe Adapter / Ralink Bluetooth 4.0 Adapter is created by Ralink Technology Corp. Tap or click to download the new driver from the Hewlett-Packard Company website Tap or click to download the new driver from the Hewlett-Packard Company website The model name of your Bluetooth adapter is Ralink Bluetooth PCIe Adapter / Ralink Bluetooth 4.0 Adapter. Your Bluetooth adapter is missing a driver. I was able to log on again after the system crashed and rebooted.Īfter logging in again, Windows Action Center came up with the following recommendation:ĭownload and install the driver for your Bluetooth adapter The installation of the BCM43142 Bluetooth Adapter Update is complete. Thank you.' screen, click the 'Reboot' button to complete the installation. During the installation the system crashed with the error SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. At the 'WIDCOMM Bluetooth Software' screen, click the 'Upgrade Bluetooth Software' button. I tried sp64209.exe as you suggested and the driver did not complete the installation.
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